Refund & Cancellation

Cancellations are only considered if the request is made within 7 days of placing the order.

Cancellation requests may not be accepted if the order has already been communicated to the seller/merchant and the shipping process has begun, or if the product is already out for delivery.

Cancellations are not accepted for perishable items such as flowers, food, eatables, or similar goods.

However, a refund or replacement may be issued if you can establish that the quality of the delivered product was not satisfactory.

If you receive a damaged or defective item, please report it to our customer service team within 7 days of receipt.

The request will be reviewed once the seller/merchant has inspected and confirmed the issue on their end.

If the product received does not match what was shown on the site or does not meet your expectations, notify our customer service team within 7 days of receiving the product.

Our team will review your complaint and take an appropriate decision.

For products that come with a manufacturer's warranty, please refer the issue directly to the manufacturer for resolution.

• Cancellations accepted within 7 days of order placement
• No cancellations once shipping has been initiated — reject at doorstep instead
• Perishable items: no cancellations, but refund/replacement possible for poor quality
• Damaged/defective items must be reported within 7 days of receipt
• Product mismatch complaints must be raised within 7 days
• Manufacturer warranty issues: contact the manufacturer directly
• Approved refunds are processed within 7 days